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ISACA CGEIT (Certified in the Governance of Enterprise IT) exam is an internationally recognized certification for professionals in the field of governance, risk management, and compliance (GRC) who are responsible for managing and overseeing IT governance within their organizations. The CGEIT certification is designed to validate a professional's knowledge, skills, and experience in managing and governing IT resources, ensuring alignment with business goals and objectives, and mitigating risks associated with IT investments.
NEW QUESTION # 25
Which of the following would BEST help to ensure the appropriate allocation of IT resources to support an enterprise's mission?
- A. Implement resource planning for each IT project.
- B. Manage resources as part of the portfolio strategy.
- C. Develop a resource strategy as part of program management.
- D. Prioritize program requirements based on existing resources.
Answer: B
Explanation:
Managing resources as part of the portfolio strategy would best help to ensure the appropriate allocation of IT resources to support an enterprise's mission. This is because the portfolio strategy aligns the IT investments with the business goals and priorities, and ensures that the IT resources are allocated to the most valuable and strategic initiatives. By managing resources at the portfolio level, the enterprise can optimize the use of its IT resources across multiple programs and projects, and avoid resource conflicts, shortages, or wastages. A resource strategy as part of program management, prioritizing program requirements based on existing resources, and resource planning for each IT project are all useful practices, but they are not sufficient to ensure the appropriate allocation of IT resources at the enterprise level. They may only focus on the resource needs and constraints of specific programs or projects, and may not consider the overall alignment and optimization of IT resources with the enterprise's mission. Reference:= IT Portfolio Management: A Practitioner's Guide - ISACA, Resource Allocation Done Right: Best Practices for 2022 & Beyond, A Complete Guide to Resource Allocation in Projects - Float
NEW QUESTION # 26
The accountability for a business continuity program for business-critical systems is BEST assigned to the:
- A. chief information officer (CIO).
- B. enterprise risk manager.
- C. chief executive officer (CEO).
- D. director of internal audit.
Answer: C
NEW QUESTION # 27
Which of the following is MOST important for a CIO to ensure before signing a contract for a new cloud-based customer relationship management (CRM) system?
- A. The service provider has been audited for vulnerabilities and threats.
- B. A full system functionality check has been completed.
- C. Risk management responsibilities are agreed upon and accepted.
- D. The request for proposal (RFP) has been reviewed for completeness.
Answer: C
Explanation:
Risk management is a crucial aspect of any cloud-based CRM system, as it involves identifying, assessing, and mitigating the potential risks that could affect the availability, performance, security, and compliance of the system. Before signing a contract for a new cloud-based CRM system, the CIO should ensure that the risk management responsibilities are clearly defined and allocated between the service provider and the customer, and that both parties accept and agree to them. This will help to avoid any confusion, conflict, or liability issues in case of any incidents or breaches that may occur in the future. Some of the risk management responsibilities that should be agreed upon and accepted are:
The scope and frequency of risk assessments and audits
The roles and responsibilities for risk monitoring and reporting
The escalation and resolution procedures for risk issues
The contingency and recovery plans for risk events
The security and privacy policies and standards for data protection
The service level agreements (SLAs) and key performance indicators (KPIs) for service quality and availability
NEW QUESTION # 28
Which of the following problems occur with performance measurement systems that limit their usefulness?
Each correct answer represents a complete solution. Choose all that apply.
- A. It is dependent on summary data, which emphasizes averages and discounts outliers.
- B. It is dependent on the timely occurrence of corrective action which is required for effective management control.
- C. It is dependent on historical patterns and reluctant to accept new structural changes that are capable of generating different outcomes
- D. It is dependent on gross aggregates, which tend to understate or ignore distributional contributions and consequences.
Answer: A,C,D
NEW QUESTION # 29
An IT steering committee is concerned that enterprise technologies have grown stagnant and are outdated. Which of the following is the BEST strategy to invest in modern technology?
- A. Redefine the target architecture to define new technologies that can be incorporated into the infrastructure.
- B. Update the IT human resource management plan to require training and development for emerging technologies.
- C. Decrease spending on steady state and increase spending on modernization and enhancements.
- D. Create a new investment category for innovation that becomes a new way for tracking investment decisions.
Answer: A
NEW QUESTION # 30
Software Development Life Cycle (SDLC) is a logical process used by programmers to develop software.
Which of the following SDLC phases meets the audit objectives defined below?
* System and data are validated.
* System meets all user requirements.
* System meets all control requirements.
- A. Evaluation and acceptance
- B. Initiation
- C. Definition
- D. Programming and training
Answer: A
NEW QUESTION # 31
A large organization with branches across many countries is in the midst of an enterprise resource planning (ERP) transformation. The IT organization receives news that the branches in a country where the impact to the enterprise is to be greatest are being sold. What should be the NEXT step?
- A. Cancel the ERP transformation and re-allocate project funds.
- B. Adjust the ERP implementation plan and budget.
- C. Update the ERP business case and re-evaluate the ROI.
- D. Continue with the ERP migration according to plan.
Answer: B
Explanation:
The next step for the IT organization when they receive news that the branches in a country where the impact to the enterprise is to be greatest are being sold is to adjust the ERP implementation plan and budget. This means that the IT organization should assess the implications of the sale on the ERP transformation objectives, scope, timeline, resources, costs, and risks. The IT organization should also communicate with the relevant stakeholders, such as the business units, the vendors, and the buyers, to coordinate and align the ERP activities with the sale process. The IT organization should then revise the ERP implementation plan and budget to reflect the changes and ensure that the ERP transformation delivers value to the remaining enterprise
NEW QUESTION # 32
Which of the following should be the MAIN reason for an enterprise to implement an IT risk management framework?
- A. The need to address market regulations and internal compliance in IT risk
- B. The need to enable IT risk-aware decisions by executives
- C. The results of an external audit report concerning IT risk management processes.
- D. The ability to benchmark IT risk policies against major competitors
Answer: B
Explanation:
The main reason for an enterprise to implement an IT risk management framework is the need to enable IT risk-aware decisions by executives, as it helps to ensure that the IT risks are aligned with the enterprise strategy, objectives, and risk appetite. IT risk management also provides a consistent and structured approach to identify, analyze, treat, and monitor IT-related business risks, and to communicate and report them to the relevant stakeholders12. References := CGEIT Exam Content Outline, Domain 4, Subtopic B: IT Risk Management, Task 1: Ensure that an IT risk management framework exists to identify, analyze, mitigate, manage, monitor, and communicate IT-related business risk, and that the framework for IT risk management is in alignment with the enterprise risk management (ERM) framework.
NEW QUESTION # 33
An enterprise has launched a series of critical new IT initiatives that are expected to produce substantial value Which of the following would BEST provide the board with an indication of progress of the IT initiatives?
- A. Full life cycle cost-benefit analysis
- B. Demonstration of prototype and user testing
- C. Portfolio management review
- D. Critical risk and issue walk-through
Answer: C
Explanation:
The best way to provide the board with an indication of progress of the IT initiatives is to conduct a portfolio management review. A portfolio management review is a process that involves evaluating and reporting on the performance, status, and outcomes of the IT projects, programs, and services that are part of the IT portfolio. The IT portfolio is a collection of IT investments that are aligned with the enterprise's strategic objectives and expected to produce substantial value. A portfolio management review can help the board to assess and communicate the progress of the IT initiatives, as well as to identify and address any issues or risks that may affect their success. A portfolio management review can also help the board to ensure that the IT portfolio is balanced, optimized, and aligned with the business needs and priorities. IT Portfolio Management: A Comprehensive Guide | Smartsheet provides an overview of IT portfolio management and its benefits.
NEW QUESTION # 34
Which of the following is a CIO's BEST approach to ensure IT executes against an approved strategy?
- A. Provide specific direction for execution of the tasks across IT.
- B. Ask project management to define the IT activities for accomplishing the strategy.
- C. Have IT leaders independently develop goals for their teams.
- D. Request IT senior leaders to collectively plan tactics for execution
Answer: D
Explanation:
The best approach for a CIO to ensure IT executes against an approved strategy is to request IT senior leaders to collectively plan tactics for execution. This collaborative approach leverages the expertise and insights of senior IT leaders to develop a cohesive and aligned plan that supports the strategic objectives. Collective planning fosters ownership and commitment among leaders, ensuring that execution tactics are well-coordinated and aligned with the overall IT strategy. While asking project management to define activities, having leaders independently develop team goals, and providing specific task direction are important, the collective planning by IT senior leaders ensures a strategic and unified approach to execution.
NEW QUESTION # 35
Which of the following guides emphasizes on the fundamental steps for implementing information security within the enterprise, and provides easy to follow guidance for addressing security aspects of IT governance?
- A. IT control for Sarbanes Oxley guide
- B. IT assurance guide
- C. COBIT security baseline guide
- D. COBIT control practices guide
Answer: C
NEW QUESTION # 36
Which of the following is MOST important for an IT strategy committee to ensure before initiating the development of an IT strategic plan?
- A. Committee members are independent from business units.
- B. Committee members are apprised of business needs
- C. IT initiatives are fully supported by the business.
- D. A risk assessment has been conducted.
Answer: B
Explanation:
According to the CGEIT exam guide, the IT strategy committee should ensure that the IT strategic plan is aligned with the business needs and goals of the enterprise. Therefore, before initiating the development of an IT strategic plan, the committee members should be apprised of the business needs and understand the expectations and requirements of the stakeholders. References: CGEIT Exam Candidate Guide, page
13. CGEIT Certification
NEW QUESTION # 37
An enterprise recently acquired technology that will enable it to offer products to customers through a mobile device application. The business is eager to use this technology as soon as possible for products currently offered through legacy IT systems. What is the CIO's MAIN responsibility?
- A. Ensure proper metrics are established to measure technology usage throughout the enterprise.
- B. Ensure business units are aware of new opportunities available with the acquired technology.
- C. Ensure risk associated with implementation and support of the new technology is properly managed.
- D. Ensure the enterprise architecture (EA) is reviewed and updated.
Answer: C
Explanation:
Comprehensive and Detailed Explanation:
The CGEIT Review Manual 8th Edition, in its Risk Optimization domain, underscores the CIO's role in managing risks associated with new technology deployments. Rapid adoption of a mobile application introduces risks (e.g., security vulnerabilities, integration issues), which the CIO must prioritize to protect the enterprise. Ensuring risk is properly managed involves risk assessments, mitigation plans, and compliance checks (e.g., for data privacy). The manual likely references COBIT 2019's APO12-Managed Risk, which emphasizes risk management for new IT initiatives.
* Option A: Metrics for usage are important but secondary to risk management during implementation.
* Option B: Business unit awareness is a communication task, not the CIO's main responsibility.
* Option C: EA review is relevant but less urgent than addressing immediate implementation risks.
Double Verification: The answer aligns with COBIT's APO12 and the CGEIT domain's focus on risk management for new technologies. Risk management is a core CIO responsibility in ISACA's frameworks.
ISACA CGEIT Review Manual 8th Edition, Domain 4: Risk Optimization (focus on technology implementation risks).
COBIT 2019, APO12-Managed Risk.
ISACA Glossary (for definitions of risk management), available at https://www.isaca.org/resources/glossary.
NEW QUESTION # 38
Which of the following service delivery processes has the goal to produce, agreed on, timely, reliable, and accurate reports for the effective communication?
- A. Information security management
- B. Capacity management
- C. Service reporting
- D. Service level management
Answer: C
NEW QUESTION # 39
The entry points to Service Strategy are referred to as "the Four Ps". They identify the different forms a service strategy may take. Which of the following is a correct list of the 'Four Ps'?
- A. Potential, Preparation, Performance, and Profit
- B. Perspective, Position, Plan, and Pattern
- C. People, Potential, Products, and Performance
- D. People, Products, Partners, and Profit
Answer: B
NEW QUESTION # 40
Executive management is concerned that IT has not achieved its performance targets. At the end of the fiscal year, it was noted the reason was largely due to insufficient spending on key IT initiatives. Which of the following would help to alleviate the issue for the coming year?
- A. Lead indicators
- B. Key risk indicators (KRIs)
- C. Stage gate reviews
- D. Lag indicators
Answer: A
Explanation:
Lead indicatorsare proactive metrics that provide early signals of performance, enabling timely action before outcomes are realized. In this case, insufficient investment led to missed targets-a lead indicator could help forecast spending trends or progress toward milestones before year-end.
Lag indicators (e.g., annual performance) show outcomes after the fact. KRIs and stage gates are valuable but are not direct predictors of performance outcomes related to investment levels.
Reference:
CGEIT Review Manual: Domain 3 - Benefits Realization: "Lead indicators are essential for performance forecasting and timely intervention." COBIT 2019: BAI09 (Manage Performance and Capacity).
NEW QUESTION # 41
An IT audit report indicates that a lack of IT employee risk awareness is creating serious security issues in application design and configuration. Which of the following would be the BEST key risk indicator (KRI) to show progress in IT employee behavior?
- A. Results of application security awareness training quizzes
- B. Results of application security testing
- C. Number of IT employees attending security training sessions
- D. Number of reported security incidents
Answer: B
NEW QUESTION # 42
An enterprise is trying to increase the maturity of its IT process from being ad hoc to being repeatable. Which of the following is the PRIMARY benefit of this change?
- A. Required outcomes are more frequently achieved.
- B. Process performance is measured in business terms.
- C. Process optimization is embedded across the organization.
- D. Required outcomes are mapped to business objectives.
Answer: A
NEW QUESTION # 43
An enterprise considers implementing a system that uses a technology that is not in line with its IT strategy. The business case indicates significant benefit to the enterprise. Which of the following is the BEST way to manage this situation within an IT governance framework?
- A. Address as part of an architecture exception process.
- B. Reject based on non-alignment.
- C. Update the IT strategy to align with the new technology.
- D. Initiate an operational change request.
Answer: A
Explanation:
An architecture exception process is a mechanism to handle requests for deviations from the established IT architecture policies or standards. It allows the enterprise to evaluate the business case, risks, benefits, and alternatives of implementing a system that uses a technology that is not in line with its IT strategy. It also enables the enterprise to define the conditions, limitations, and timelines for granting or denying the exception. According to one of the web search results1, "requests for exceptions to any architectural policy or standard use this process" and "the decision may include a deadline for removing the need for the exception, constraints on future projects, or similar terms." Addressing the situation as part of an architecture exception process is the best way to manage it within an IT governance framework, as it provides a structured and transparent way to balance the business needs and the IT alignment. Updating the IT strategy to align with the new technology, initiating an operational change request, or rejecting based on non-alignment are not the best ways to manage the situation within an IT governance framework. They are more likely to be either too rigid or too reactive, and may not consider the trade-offs or implications of the decision..
Reference:
CGEIT Review Manual 2021, Chapter 1: Governance of Enterprise IT, Section 1.4: Value Delivery, page 231 CGEIT Review Questions, Answers & Explanations Manual 2021, Question 9, page 82 A Matrixed Approach to Designing IT Governance - MIT Sloan Management Review3 Enterprise Architecture Governance | The Definitive Guide - LeanIX4 Architecture Review Board Exception Process - Minnesota's State Portal5
NEW QUESTION # 44
Which of the following is the PRIMARY purpose of an effective set of key risk indicators (KRIs)?
- A. Quantifying the productivity of the risk management team
- B. Establishing executive level buy-in of the risk program
- C. Identifying possible future adverse impacts on the enterprise
- D. Evaluating existing technology for risk monitoring capabilities
Answer: B
NEW QUESTION # 45
Which of the following metrics is MOST useful to ensure IT services meet business requirements?
- A. Frequency Of IT services risk profile updates
- B. Number of business disruptions due to IT incidents
- C. Frequency Of IT policy updates
- D. Number of discontinued business transformation programs
Answer: A
Explanation:
The frequency of IT services risk profile updates is a metric that measures how often the IT organization assesses and updates the risks associated with its services. This metric is useful to ensure that IT services meet business requirements, as it helps to identify and mitigate potential threats and vulnerabilities that could affect the availability, performance, reliability, and security of the services. A high frequency of IT services risk profile updates indicates that the IT organization is proactive and responsive to changing business needs and expectations. A low frequency of IT services risk profile updates suggests that the IT organization is reactive and complacent, and may not be aware of or prepared for emerging risks that could impact the business. References := Performance Measurement Metrics for IT Governance - ISACA, The 8 IT service management metrics that matter most
NEW QUESTION # 46
Which of the following BEST indicates the success of an enterprise's IT governance framework after implementation?
- A. A high percentage of IT projects delivered on time and on budget
- B. A high percentage of IT investments delivering expected benefits
- C. A high percentage of IT systems complying with corporate information security standards
- D. A high percentage of business owners involved with the approval of the IT strategic plan
Answer: B
Explanation:
The success of an enterprise's IT governance framework is ultimately measured by the extent to which it enables the achievement of enterprise goals and objectives. One of the key aspects of IT governance is ensuring that IT investments are aligned with business needs and deliver value to the enterprise. Therefore, a high percentage of IT investments delivering expected benefits indicates that the IT governance framework is effective and successful. Reference:= CGEIT Review Manual (Digital Version), Chapter 1: Framework for the Governance of Enterprise IT, Section 1.1: Introduction to GEIT, Subsection 1.1.2: Benefits of GEIT, Page 9 CGEIT Review Manual (Print Version), Chapter 1: Framework for the Governance of Enterprise IT, Section 1.1: Introduction to GEIT, Subsection 1.1.2: Benefits of GEIT, Page 9 Developing an effective IT governance framework - Wavestone1
NEW QUESTION # 47
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The CGEIT certification exam is a rigorous four-hour exam that tests an individual's knowledge and understanding of the five domains of IT governance: Framework for the Governance of Enterprise IT, Strategic Management, Benefits Realization, Risk Optimization, and Resource Optimization. CGEIT exam is computer-based and consists of 150 multiple-choice questions. The passing score for the CGEIT exam is 450 out of 800.
The CGEIT certification is a valuable certification for professionals who are responsible for managing, advising, or overseeing IT governance-related activities. Certified in the Governance of Enterprise IT Exam certification demonstrates an individual's commitment to IT governance and their ability to manage, govern, and assess IT systems to support the achievement of organizational goals. The CGEIT certification is globally recognized and provides individuals with the skills and knowledge they need to contribute to the success of their organizations.
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