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Nokia SDM_2002001030 Exam Syllabus Topics:
| Section | Objectives |
| SDM Certification - PS NSOP (Service Delivery Management / Service Network Operations) | - Network Automation and Orchestration
- 1. Policy-based service orchestration
- 2. Automation workflows in Nokia SDM environment
- Service Assurance and Monitoring
- 1. Service monitoring and SLA assurance concepts
- 2. Telemetry and analytics basics
- Operations and Service Management
- 1. Fault, performance, and configuration management basics
- 2. Service provisioning and lifecycle management
- Troubleshooting and Operational Scenarios
- 1. Operational incident handling workflows
- 2. Service fault isolation principles
- Network Services and Architecture Fundamentals
- 1. SDM concepts and service delivery models
- 2. Nokia service architecture overview (NSP / SDM ecosystem)
|
Nokia SDM Certification - PS NSOP Sample Questions:
Question 1
What is the duration of a Short Term Planning (STP) period?
A. 1 Year.
B. 1 Quarter.
C. 6 Months.
D. 1 month.
Question 2
What is the impact to the CBL contingency due to the identification of new operational risks?
A. Change Management process must be triggered.
B. New Cost Baseline must be approved by Revenue Recognition Board.
C. Reduction of Gross Margin.
D. Cost per Site will increase.
Question 3
In the Operations Model What are the Function set groups of the performance team?
A. Performance Monitoring & Reporting; Security Administration; Network & Service Performance Assurance.
B. Performance Monitoring & Reporting; Performance Administration; Documentation & Data Integrity.
C. Alarm Monitoring & Reporting; Performance Administration; Network & Service Performance Assurance.
D. Performance Monitoring & Reporting; Performance Administration; Network & Service Performance Assurance.
Question 4
What is the process framework of the Operations Model?
A. The Process Framework provides suggestions on how to apply the processes within different organization with the related functions in order to deliver the service.
B. The process framework view defines the process structure and flows across the functions and the interfaces to other parties in order to deliver the services.
C. The Process Framework provides standard processes which can be used directly for each project in order to deliver the service.
D. The Process Framework is a single cross functional process that allow the interaction of the functions, it highlights possible overlapping between functions and it improve the quality of the service delivery.
Question 5
In which case is it required to update/change the Cost Baseline?
A. In case of scope changes supported by a legal binding document.
B. In case of increased Trouble Ticket Volumes affecting the original cost plan.
C. In case a risk is materialized.
D. In case of a change in subcontractor prices.
Solutions:
Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: A |