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IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Resources and Tools | 19% | - IBM documentation and support portals
- Management and monitoring tools
- Troubleshooting methodologies
- Configuration and sizing resources
|
| Product Information | 44% | - IBM Spectrum Storage software suite
- SAN Volume Controller (SVC)
- IBM FlashSystem family
- IBM Storwize family architecture and features
- Copy services, virtualization, and data reduction technologies
- IBM XIV Storage System
|
| CAMSS Concepts | 9% | - Cloud, Analytics, Mobile, Social, Security integration
- Hybrid cloud storage considerations
- Data security and compliance
|
| Customer Environment and Plans | 28% | - Determine capacity and performance planning
- Analyze customer storage requirements
- Understand business continuity and disaster recovery needs
- Evaluate existing infrastructure and workloads
|
IBM Midrange Storage Technical Support V4 Sample Questions:
1. A customer provides the information shown in the exhibit for the company's primary database environment. Solution requirements include meeting of exceeding the current I/O rate of the existing environment.
System name Name Max IOPS Avg IOPS Min IOPS Max BW (MBps) Avg BW (MBps) Min BW (MBps) Max Latency (ms) Avg Latency (ms) pldenxivg3 denoubivs_arch1 1101 20 0 274 5 0 3 2 pldenxivg3 denoubivs_arch2 3 0 0 0 0 0 0 0 pldenxivg3 denoubivs_bin1 322 1 0 1 0 0 32 0 pldenxivg3 denoubivs_bin2 184 0 0 1 0 0 21 0 pldenxivg3 denoubivs_bkup1 2 0 0 0 0 0 0 0 pldenxivg3 denoubivs_bkup2 25 0 0 2 0 0 0 0 pldenxivg3 denoubivs_bkup3 1 0 0 0 0 0 0 0 pldenxivg3 denoubivs_data1 997 39 0 128 3 0 28 2 pldenxivg3 denoubivs_data2 997 38 0 133 3 0 31 2 pldenxivg3 denoubivs_data3 1005 43 0 127 3 0 23 1 pldenxivg3 denoubivs_data4 2217 38 0 175 3 0 19 2 pldenxivg3 denoubivs_data5 1194 37 0 109 2 0 32 1 pldenxivg3 denoubivs_data6 1118 30 0 70 2 0 23 1 pldenxivg3 denoubivs_data7 1111 29 0 70 2 0 21 1 pldenxivg3 denoubivs_data8 2443 24 0 156 1 0 10 0 pldenxivg3 denoubivs_data9 1710 8 0 108 0 0 12 1 pldenxivg3 denoubivs_log1 2107 49 0 46 1 0 2 0 pldenxivg3 denoubivs_log2 2174 44 0 43 1 0 2 0 pldenxivg3 denoubivs_NJP_bin 8 0 0 0 0 0 0 0 pldenxivg3 denoubivs_NJP_data 1452 9 0 93 0 0 0 0 pldenxivg3 denoubivs_NJP_log 65 14 0 3 0 0 0 0 pldenxivg3 denoubivs_os1 16 0 0 0 0 0 0 0 pldenxivg3 denoubivs_os2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_pg1 12 0 0 1 0 0 0 0 pldenxivg3 denoubivs_pg2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_arch1 501 5 0 122 1 0 3 1 pldenxivg3 denoubivs_arch2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_back1 1 0 0 0 0 0 0 0 pldenxivg3 denoubivs_back2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_back3 2 0 0 0 0 0 0 0 pldenxivg3 denoubivs_bin1 209 2 0 6 0 0 16 0 pldenxivg3 denoubivs_bin2 283 0 0 17 0 0 18 1 pldenxivg3 denoubivs_bin3 176 1 0 8 0 0 18 1 pldenxivg3 denoubivs_data1 3128 116 0 201 5 0 17 0 pldenxivg3 denoubivs_data2 1117 65 0 71 2 0 16 0 pldenxivg3 denoubivs_data3 1129 69 0 71 2 0 16 0 pldenxivg3 denoubivs_data4 1136 63 0 72 2 0 16 0 pldenxivg3 denoubivs_data5 1147 65 0 72 2 0 16 0 pldenxivg3 denoubivs_data6 3470 60 0 223 2 0 36 0 pldenxivg3 denoubivs_data7 2389 51 0 152 2 0 20 0 pldenxivg3 denoubivs_log1 204 12 0 13 0 0 2 0 pldenxivg3 denoubivs_log2 279 11 0 12 0 0 3 0 pldenxivg3 denoubivs_os1 21 0 0 0 0 0 0 0 pldenxivg3 denoubivs_os2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_pg1 2 0 0 0 0 0 0 0
Total= 35458 943 0 2580 44
Average= 788 21 0 57 1 0 10
0
What should the minimum I/O rate be for the new solution?
A) 21 I/Os per second
B) 943 I/Os per second
C) 788 I/Os per second
D) 35458 I/Os per second
2. A customer has conducted an analysis of its Vmware environment to determine the capacity savings available by converting from thick to thin provisioning. The results of the analysis are in the exhibit provided.

What is the minimum capacity needed for the solution assuming compression is NOT part of the proposed solution?
A) 17774 GB
B) 27060 GB
C) 51540 GB
D) 33796 GB
3. A customer has a business requirement to replicate data between two sites and achieve a recovery point objective (RPO) as low as possible with the replicated data as up-to-date as possible. The existing inter-site link is a shared resource and can become congested.
Which replication technology should be suggested to the customer?
A) Global Mirror with change volume
B) Metro Mirror
C) Intracluster mirroring
D) Active Cloud Engine
4. A client's executive officer has questions about the financial impact of a new information technology project.
Which tool will help analyze cost and benefits for the project?
A) ROInow!
B) TCO!now
C) Disk Magic
D) Capacity Magic
5. A customer has a requirement for 4 TB of usable storage capacity for an active workload with SAS host connectivity.
Which IBM storage product fulfills the customer requirement?
A) IBM Flash Storage 840
B) DCS3700
C) IBM Storwize V7000
D) IBM Storwize V5000
Solutions:
Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |