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IBM C2020-004 Exam Syllabus Topics:
| Section | Objectives |
| Data Management and Configuration | - Data loading and integration
- 1. ETL and data imports
- 2. Source data structures
- Configuration management
- 1. Environment setup
- 2. System configuration settings
|
| Compensation Plans and Rules | - Plan design
- 1. Quota and target definitions
- 2. Incentive structures
- Rules and calculations
- 1. Calculation logic
- 2. Eligibility and validation rules
|
| IBM Cognos Incentive Compensation Management (ICM) Overview | - ICM fundamentals
- 1. Incentive compensation concepts
- 2. Business use cases and workflows
- ICM architecture and components
- 1. System architecture overview
- 2. Core platform components
|
| Administration and Security | - User and role management
- 1. Role assignment
- 2. Access control
- System maintenance
- 1. Monitoring and troubleshooting
- 2. Backup and recovery
|
| Reporting and Analytics | - Standard reporting
- 1. Dashboard usage
- 2. Report generation
- Performance analysis
- 1. Commission analysis
- 2. KPI tracking
|
IBM Cognos ICM Essentials Sample Questions:
1. The CEO of a company assigns a quota for the year. The quota is then distributed to regions and regional managers who then distribute the quotas to district level managers. An administrator is advised to start the approval process.
If a Portal Access tree is created, which assignment needs to take place?
A) Inquiry
B) Swim lane
C) Access
D) Sign off
2. What is the impact of locking model calendars?
A) It affects calculations partitioned by the same calendar.
B) It only affects calculations related to payout.
C) It has no effect on any calculations in the model.
D) It affects every calculation in the model regardless of calendars used.
3. How does information from the Web client reach the database server?
A) from the CognosICMService
B) from the Web Application server
C) from the Admin client
D) from the Web Application server to the CognosICMService
4. What are two benefits of using the Attributes Approach? (Choose two.)
A) It supports standardized component logic.
B) It supports a standard Data table definition.
C) It provides clarity of the calculation results.
D) It supports standardized crediting logic.
5. Click the Exhibit button.

Referring to the exhibit, in Presenter, how would the "Year Over Year Growth" column be created to show the percentage difference between "YTD Revenue" and "Prior YTD Revenue"?
A) Computed Column
B) Stored Value
C) Calculated Source
D) Formula Column
Solutions:
Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A,C | Question # 5 Answer: A |