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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
| Installation and Configuration | - Initial system setup and installation process
- System preferences and basic configuration
|
| User Accounts and File Systems | - User account management and permissions
- File system structure and storage management
|
| Applications and Processes | - Application installation, management, and troubleshooting
- Process monitoring and activity management
|
| System Troubleshooting and Maintenance | - System diagnostics and repair tools
- Performance optimization and maintenance tasks
|
| Network Configuration | - Network troubleshooting and diagnostics
- Network setup and connectivity
|
| Peripherals and Printing | - Printer setup and configuration
- Peripheral device management
|
Apple OS X Support Essentials 10.9 Sample Questions:
1. In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?
A) Archive Utility Preferences
B) Finder Preferences
C) System Preferences
D) Disk Utility Preferences
2. Review the screenshot, and then answer the question below.

You are manually restoring the home folder for a new user account, and see the message shown above. What will happen if you click Cancel?
A) The existing home folder's name will be changed to match the one you entered in the new account sheet.
B) The account name will be changed to the name of the existing home folder.
C) You will be returned to the new account sheet in the Users & Group pane.
D) The existing home folder will be displayed in the Finder with the name selected.
3. If you use the Get Info window to change Sharing & Permissions settings on a file or folder, Finder preserves and can revert to the previous settings until the window is closed.
A) True
B) False
4. What is the role of the launchd process in the startup of an OS X Mountain Lion computer?
A) The kernel starts launchd, then launchd starts all the other processes involved in startup.
B) The init process starts launchd, then launchd starts the items stored in the StartupItems folder.
C) launchd starts the init process, then init starts all the other processes involved in startup.
D) The init process starts launchd, then launchd starts the scripts stored in /etc/chron/.
5. HOTSPOT
In the screenshot below, click the icon of the OS X Mountain Lion System Preferences pane where you can disable the feature that restores windows when apps are reopened.

Solutions:
Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: Only visible for members |