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Apple Mac OS X Support Essentials 10.6 Sample Questions:

1. You have restarted a computer from the Mac OS X v10.6 Install DVD in order to repair its hard disk. Which procedure below will let you perform the repair?

A) Advance to the volume selection pane in the Installer, select the hard disk, and click Verify & Repair.
B) Quit the Installer, then open Disk Utility from the /Applications/Utilities/ folder on the DVD, select the hard disk, and click Repair Disk.
C) Quit the Installer, then open Disk Utility from the /Applications/Utilities/ folder on the computer's hard disk, select the hard disk, and click Repair Disk.
D) Without quitting the Installer, open Disk Utility from the Utilities menu in the Installer application, select the hard disk, and click Repair Disk.

2. Which Mac OS X v10.6 tool can help you create a strong password?

A) Password Audit, accessible from Security preferences
B) Password Assistant, accessible from Accounts preferences
C) Password Checking, accessible from Parental Controls preferences
D) Security Audit, accessible from Directory Utility

3. Review the screenshot of a Finder window, and then answer the question below.

One of your users needs to maintain the project files whose titles are shown in the screenshot above. If these files will be stored on the startup volume of a Mac OS X v10.6 computer, which format should you use for the volume?

A) Mac OS Extended (Case-Sensitive, Journaled)
B) Unix File System
C) MS-DOS (FAT)
D) Mac OS Extended (Journaled)

4. Using the Parental Controls preferences, which three restrictions can you impose on an account? Choose three - partial credit possible.

A) Restrict the account to sending emails only to defined email addresses.
B) Restrict the account to a defined set of services in Sharing preferences.
C) Restrict the account to launching only a defined set of local applications.
D) Restrict the account to a cumulative daily login session duration.
E) Restrict the account to downloading only defined file types (such as text or audio files) from the web.
F) Restrict the account to a defined amount of disk space for the home folder.

5. Web pages will not load on a Mac OS X v10.6 computer. Which three troubleshooting steps can help you identify the cause? Choose three - partial credit possible.

A) Confirm network connectivity using Network Diagnostics.
B) Confirm network activity using the Activity Report in Network Monitor.
C) Verify the presence of DNS servers on the network using Network Utilitys DNS Scan command.
D) Confirm network connectivity using Internet Connect.
E) Verify network settings in Network preferences.
F) Test direct IP connectivity using Network Utilitys Ping command.

Solutions: