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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
| Ethics, Social Responsibility & Change Management | 15% | - Ethics & Corporate Social Responsibility
- 1. Stakeholder management and sustainability
- 2. Ethical decision-making frameworks
- Managing Change & Innovation
- 1. Forces and resistance to change
- 2. Organizational development and innovation
|
| Leading & Motivation | 25% | - Motivation & Communication
- 1. Interpersonal and organizational communication
- 2. Maslow, Herzberg, Expectancy theory
- 3. Conflict resolution and team dynamics
- Leadership Theories & Styles
- 1. Transformational vs transactional leadership
- 2. Trait, behavioral, and contingency theories
|
| Planning & Strategic Management | 20% | - Foundations of Planning
- 1. Strategic, tactical, and operational planning
- 2. Mission, vision, and goals
- 3. SWOT analysis and strategic formulation
- Decision Making
- 1. Rational and bounded rationality models
- 2. Group decision-making techniques
|
| Controlling & Quality Management | 20% | - Operations & Quality Control
- 1. Balanced scorecard and performance metrics
- 2. Total Quality Management (TQM)
- Control Process
- 1. Corrective action and feedback loops
- 2. Establishing standards and measuring performance
|
| Organizing & Organizational Structure | 20% | - Organizational Design
- 1. Mechanistic vs organic structures
- 2. Departmentalization and authority
- 3. Team-based and matrix structures
- Human Resource Management
- 1. Staffing, training, and performance management
- 2. Legal and ethical HR considerations
|
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
1. What is the activity called when a corporate project team is created to develop a new product? Choose 1 answer
A) Benchmarking
B) Venture capitalism
C) Intrapreneurship
D) Competitive innovation
2. What is the main focus of SWOT analysis? Choose 1 answer
A) Determining a company's corporate structure and management style
B) Developing a business's mission and vision statements
C) Uncovering an organization's strengths and weaknesses
D) Establishing a factory's production rate and quality standards
3. Which employee selection instrument would be most appropriate when trying to determine how well an individual can participate in a variety of physical job requirements? Choose 1 answer
A) Performance test
B) Integrity test
C) Cognitive ability test
D) Personality ambitions test
4. Why might a company choose to adopt an organic structure instead of a mechanistic structure? Choose 1 answer
A) It is less rigid and emphasizes flexibility.
B) It is more stable than a bureaucracy.
C) It has formal lines of authority.
D) It is efficient and controlled in a stable environment.
5. What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer
A) Strategic liaisons
B) Core capabilities
C) Urban location
D) Competitive objectives
Solutions:
Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |