NP-Con-102 exam dumps

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  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • No. of Questions: 127 Questions and Answers
  • Updated: Aug 06, 2026

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Nonprofit Cloud Setup22%- Program and Case Management
  • 1. Configure program management
  • 2. Set up case management functionality
- Stakeholder Management
  • 1. Manage relationship objects
  • 2. Configure address management
  • 3. Configure person accounts
- Feature Enablement
  • 1. Enable Nonprofit Cloud features
  • 2. Assign permission sets and licenses
Topic 2: Solution Design32%- Business Process Alignment
  • 1. Align nonprofit workflows with platform features
  • 2. Map customer requirements to data models
- Industries Common Features
  • 1. Recommend OmniStudio usage
  • 2. Use Action Plans and Dynamic Assessments
  • 3. Configure Data Processing Engine
- Nonprofit Cloud Architecture
  • 1. Assess third-party application options
  • 2. Recommend Salesforce Platform capabilities
  • 3. Evaluate Salesforce Nonprofit Cloud solutions
Topic 3: Nonprofit Implementation Strategy11%- Nonprofit Business Processes
  • 1. Understand business value mapping
  • 2. Identify nonprofit implementation strategies
  • 3. Explain common nonprofit organization requirements
- Implementation Project Management
  • 1. Manage project lifecycle activities
  • 2. Align implementation goals with customer outcomes
Topic 4: Analytics and Reporting15%- Reporting and Dashboards
  • 1. Build nonprofit-specific reports
  • 2. Configure dashboards for stakeholders
- Data Insights
  • 1. Track nonprofit impact measurements
  • 2. Analyze fundraising and program metrics
Topic 5: Integration and Data Management20%- System Integration
  • 1. Integrate external nonprofit systems
  • 2. Recommend API and middleware solutions
- Data Management
  • 1. Import and cleanse nonprofit data
  • 2. Apply data governance strategies
  • 3. Manage duplicate records

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers

A) Contact's address-related data
B) Business-related data
C) Contact's employer-related data
D) Household-related data


2. A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations. What are two considerations the nonprofit should take into account before making the switch? (Choose 2)

A) Enhanced Recurring Donations introduces a new custom object.
B) Data Loader is required to revert to Legacy Recurring Donations.
C) All existing integrations should be reviewed for compatibility.
D) Reverting to Legacy Recurring Donations is unsupported.


3. A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it. What is the outcome when a system admin attempts to delete this Household Account record?

A) The Household Account record and its standard related records are deleted.
B) Since Closed/Won donations are associated with the Account record, an error message displays.
C) The Household Account record and its standard related records remain.
D) Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.


4. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

A) Customizable Campaign Influence
B) Automatic Campaign Member Management
C) Sales Process
D) Customizable Rollups


5. A nonprofit organization is using Nonprofit Cloud for Fundraising. The organization wants to generate gift acknowledgement letters and have donations updated to include the date and status of the acknowledgement.
Which Nonprofit Cloud feature should the organization use?

A) Einstein Activity Capture
B) Intelligent Document Automation
C) OmniStudio Document Generation


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: C,D
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: C

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