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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A consultant is planning to use Accounting Subledger and migrate 20 years of donation data into NPSP for a nonprofit that receives more than 200,000 donations each year.
Which two features should the consultant consider implementing to improve search performance?
Choose 2 answers
A) Salesforce Object Search Language (SOSL)
B) Salesforce Optimizer
C) Skinny Tables
D) Custom Index
2. A user creating Opportunities wants to avoid manually entering information twice in order to have it appear on both the Opportunity record and the Payment record. Which two steps should be taken to set this up?
A) Create lookup fields on the Payment object.
B) Create Payment Mappings in NPSP Settings.
C) Create custom fields on the Payment object.
D) Create a workflow that will copy Payment information to the Opportunity record.
3. A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?
A) The Individual ("Bucket") account model does not support State and Country Picklists
B) NPSP Data Import object doesn't support State and Country abbreviations in picklist form
C) State and Country Picklist values can only be configured on the Address object
D) Predefined State and Country abbreviations on Address records must be used
4. A donor has committed to give a consistent amount every month. The nonprofit wants to update the schedule to reflect one-time adjustments to this amount.
What should the consultant recommend to record the regular donations correctly7
A) Create a process using Process Builder.
B) Implement Enhanced Recurring Donations.
C) Create scheduled Payments.
D) Clone Opportunities with Payments.
5. A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?
A) Once the Individual model is enabled, it cannot be changed.
B) The Individual account model is a legacy account model and is no longer recommended.
C) The Account name is identical to the Contact name.
D) There is a risk of account data skew with the Individual account model and the large volume of contacts.
Solutions:
Question # 1 Answer: C,D | Question # 2 Answer: B,C | Question # 3 Answer: B,D | Question # 4 Answer: B | Question # 5 Answer: B,D |