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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Security | 8% | - Access Control
- 1. Roles and privileges
- 2. Authentication and authorization
|
| Application Development | 15% | - Business Logic
- 1. Activities and automation
- 2. Decision rules
- Rules and Reusability
- 1. Rule resolution concepts
- 2. Application layering and inheritance
|
| Case Management | 28% | - Approvals and Correspondence
- 1. Implement authority matrices
- 2. Send email correspondence
- 3. Configure approval processes
- Routing and Service Levels
- 1. Route assignments to users, work groups, and work queues
- 2. Configure service-level agreements
- 3. Manage urgency, goals, and deadlines
- Case Life Cycle Design
- 1. Add instructions and optional actions
- 2. Configure case statuses
- 3. Design case stages and processes
|
| Data and Integration | 23% | - Data Modeling
- 1. Create data objects and relationships
- 2. Manage data pages
- Integration
- 1. Use connectors and services
- 2. Connect to external systems
|
| User Experience | 17% | - Forms and Validation
- 1. Implement validation rules
- 2. Create forms and controls
- UI Development
- 1. Configure portals and views
- 2. Design responsive user interfaces
|
| Reporting | 9% | - Reporting Features
- 1. Configure dashboards
- 2. Create reports and report definitions
|
Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:
1. N0.43 How do you indicate the progress of a case towards resolution?
A) Configure a case notes field to capture progress information
B) Update the case status on the appropriate steps.
C) Design intent-driven user interfaces.
D) Apply service levels to the assignment steps.
2. Select each Process Step on the left and drag it to the appropriate Flow Shape on the right.

3. A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door.
Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.
4. You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?
A) Group the manager name column.
B) Summarize the manager name column.
C) Summarize the case ID column.
D) Group the case ID column.
5. An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter and 1 represents a number.
Which two configuration options allow you to ensure that a user provides a valid postal code? (Choose two.)
A) Configure an edit validate rule to test that the entered postal code conforms to the required pattern.
B) Configure the postal code field as a text property with a required input field.
C) Configure a validate rule to test that the entered postal code conforms to the required pattern.
D) Configure a drop-down control to select the postal code based on the specified city and province.
Solutions:
Question # 1 Answer: B | Question # 2 Answer: Only visible for members | Question # 3 Answer: Only visible for members | Question # 4 Answer: C | Question # 5 Answer: A,D |