74-338 exam dumps

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  • Exam Code: 74-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • No. of Questions: 114 Questions and Answers
  • Updated: Sep 15, 2026

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Microsoft 74-338 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshoot Conferencing and Collaboration25%- Meeting join and connectivity
- Audio/video quality and media flow
- Dial-in conferencing access
- Application sharing and Office Web Apps integration
Topic 2: Troubleshoot Infrastructure and Core Components25%- Certificates, DNS, and authentication
- Central Logging Service and monitoring tools
- Topology and configuration issues
- Front End, Back End, and Edge Server problems
Topic 3: Troubleshoot Enterprise Voice30%- Call routing and dial plans
- Response Group and Call Park service
- Call Admission Control (CAC) and QoS
- Mediation Server and gateway connectivity
- Media quality and codec issues
Topic 4: Troubleshoot IM and Presence20%- IM delivery and federation issues
- Persistent Chat problems
- Presence status inconsistencies
- Sign-in and registration failures

Microsoft Lync 2013 Depth Support Engineer Sample Questions:

You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. You configure the following group policies to apply Quality of Service (QoS) for audio and video to the organizational unit (OU) that contains the Lync 2013 Conferencing servers:
-Audio: DSCP port 46 and port range: 57000:59152
-Video: DSCP port 34 and port range: 60501:65535
You need to create a QoS for Application Sharing. What should you do?

  • A. Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 57500:58500.
  • B. Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 46, and configure the policy to use ports 40803:49151.
  • C. Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 34, and configure the policy to use ports 57500:58500.
  • D. Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 40803:49151.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Your customer recently installed Microsoft Lync Server 2013 in his company network and he is migrating users from Office Communications Server (OCS) 2007 R2. Some users who have been moved to Lync server but still have the OCS client installed report that they receive the following error when trying to connect: "Microsoft Office Communicator 2007 R2 is not a version that can be used to sign in to the server. Please contact your system administrator to get the required version." You need to ensure that Microsoft Office Communicator 2007 R2 clients can connect to the Lync server. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

  • A. Run the Set-CsClientVersionConfiguration -Enabled $false cmdlet.
  • B. Install the latest Microsoft Office Communicator 2007 R2 update.
  • C. Run the Get-CsClientVersionPolicyRule | Where-Object {$_.UserAgent -eq "CPE"} | Set- CsClientVersionPolicyRule -MajorVersion 0 -MinorVersion 0 - BuildNumber 0 -Action Allow cmdlet.
  • D. Enter a new registry entry on the client computers: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator Name: DisableServerCheck Type: DWORD Value: 1 (00000001)
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. You enable the Enhanced 9-1-1 (E9-1-1) emergency notification feature for users in a New York office. The users report that Lync prompts them to enter a location. You need to configure Lync to populate location information automatically. Which three steps should you perform in sequence? To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:
Box 1: Set the Location Required policy to Disclaimer.
Box 2: Populate the location database.
Box 3: Publish the location database.
Note:
*To enable clients to automatically detect their location within a network, you first need to configure the location database. If you do not configure a location database, and Location Required in the location policy is set to Yes or Disclaimer, the user will be prompted to manually enter a location. To configure the location database, you will perform the following tasks:
*To automatically locate clients within a network, you first need to populate the location database with a network wiremap, which maps network elements to civic (that is, street) addresses. You can use subnets, wireless access points, switches, and ports to define the wiremap. You can add addresses to the location database individually, or in bulk by using a CSV file that contains the column formats described in the following table. Reference: Configure the Location Database

You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers named Backend1 and Backend2. You execute the Get-CSDatabaseMirrorState cmdlet and discover the following errors. WARNING: Cannot connect to database server "BackEnd2.contoso.com".Message: A network- related or instance-specific error occurred whileestablishing a connection to SQL Server. The server was not found or was notaccessible. Verify that the instance name is correct and that SQL Server isconfigured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)DatabaseName : rtcabStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror :DatabaseName : rtcxdsStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror You need to resolve the connectivity issue and bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

  • A. Run the Test-CsDatabase cmdlet.
  • B. Run the Invoke-CsPoolFailOver cmdlet.
  • C. From the Front End Server, create the inbound rule on the firewall.
  • D. From the mirror Back End Server, create the inbound rule on the firewall.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

You support a customer whose network environment includes Microsoft Lync Server 2013. Some devices run Lync Phone Edition and others run Lync soft clients. Lync soft client users report that they experience voice quality problems with other Lync soft client users. Lync Phone Edition users are not affected. You need to prioritize voice traffic for Lync soft clients to match the default Quality of Service (QoS) configuration of the Lync Phone Edition users. What should you do?

  • A. Create a Group Policy with VoiceDiffServTag set to 40.
  • B. Create a Group Policy with VoiceDiffServTag set to 0.
  • C. Create a Group Policy with Voice 8021p set to 0.
  • D. Create a Group Policy with Voice 8021p set to 40.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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