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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is a vertical solution?

A) a solution or feature that is adapted to a specific purpose or work process
B) a solution that only works when HP OpenView management platform is used
C) a solution that only works if the customer is tightly integrated with suppliers and customers
D) a solution that supports any of the requirements a white-collar worker might have

2. What is the primary reason you make more profit by attaching accessories to HP printer and MFP sales?

A) The accessories can be ordered from the web, so you do not have to spend time on it.
B) Attaching accessories increases transaction time with a customer and increases opportunity to cross-sell.
C) When customers use accessories, they use the product more which results in their buying more supplies.
D) The margin on accessories is often much larger than on the core product.

3. What is a benefit of HP Transmit Once technology?

A) more pixels and brighter color output
B) less network traffic and faster total print-job time
C) larger grayscale and delicate grayscale variations
D) more heat and better fusion between toner and paper

4. Which target group customer is addressed by HP Color Access Control?

A) large enterprises that manage their sophisticated printer infrastructures with HP Web Jetadmin
B) large enterprises focused on maximum print speed
C) small and medium businesses who want to restrict color printing on the user or application level
D) semi-professional users who want to vary color settings to receive high quality images

5. Which HP management tools make HP products easier to set up, use, and manage? (Select two.)

A) HP ImageREt technology
B) HP Easy Printer Care
C) Total Cost of Ownership calculator
D) balanced deployment
E) HP Jetdirect networking

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