E20-918 exam dumps

EMC E20-918 Value Package

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  • Exam Code: E20-918
  • Exam Name: IT-as-a-Service Expert Exam for Cloud Architects
  • No. of Questions: 98 Questions and Answers
  • Updated: Sep 08, 2026

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EMC E20-918 Exam Syllabus Topics:

SectionObjectives
Governance, Risk & Compliance- Security and compliance
  • 1. Encryption and data protection
    • 2. IAM and access control
      • 3. Regulatory compliance (GDPR, ISO)
        - Cloud governance frameworks
        • 1. Policy definition and enforcement
          • 2. Roles and responsibilities
            IT-as-a-Service (ITaaS) Concepts- ITaaS delivery models
            • 1. PaaS concepts and usage
              • 2. Service abstraction and consumption models
                • 3. IaaS design and architecture
                  Service Management & Operations- Service lifecycle management
                  • 1. Provisioning and orchestration
                    • 2. Monitoring and automation
                      Cloud Architecture & Design- Cloud reference architecture
                      • 1. Hybrid cloud design
                        • 2. Multi-cloud integration strategies
                          - Workload transformation
                          • 1. Migration strategies
                            • 2. Application modernization

                              EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

                              Question 1

                              A hosting company has experienced a sudden increase in customer interest and wishes to implement ITaaS. They are now hosting online shopping applications for several retail computer and electronics companies.
                              Developers in the customer companies have the ability to publish applications and changes to their stores. Shoppers access these stores using a variety of mobile applications and web browsers.
                              What should be addressed when migrating to ITaaS and implementing a service catalog for the retail and electronic companies?

                              A. Tenant separation
                              B. Support for multiple CMDB systems
                              C. Integration of multiple hypervisors
                              D. On-demand resource pool creation


                              Question 2

                              An enterprise has decided to implement a new service that will process credit card information.
                              They will deploy this service within a hybrid cloud.
                              Their public cloud provider claims to be PCI DSS compliant. The enterprise wishes to implement a service that is PCI compliant with the least amount of effort. The service is protected by a policy based intrusion detection system. Cardholder data is securely transmitted to the web interface.
                              Which additional design elements would best be suited for this implementation?

                              A. The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. No credit card information is stored within the application.
                              B. The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. Credit card information is only stored in the public cloud provider's systems using AES 128 encryption.
                              C. The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. Credit card information is stored using AES 128 encryption within the public cloud provider or within the private cloud, depending on the location of the service.
                              D. The card number is masked as it is typed and is immediately encrypted and securely sent to both the credit card processing system and to the private cloud for historical tracking and reporting only.


                              Question 3

                              The CEO of a company states that the IT department has serious problems to solve:
                              -There have been several breaches of company confidential data over the years. -IT budgets are frequently over- or under-estimated -The IT organization might not meet regulatory compliance requirements for the several countries
                              in which they operate. -There is a lack of alignment of IT activities with the organization as a whole.
                              Which action should be taken by the board of directors and senior executives to most quickly and effectively resolve all of these issues and concerns?

                              A. Place company confidential data into security zones
                              B. Implement IT governance within the organization
                              C. Perform a third-party audit of IT operations
                              D. Form a services governance committee


                              Question 4

                              A company has deployed a fully operational, private PaaS service. The service catalog links to an orchestration engine that builds servers automatically.
                              What is the primary reason the IT security risk team is proposing the use of strong authentication for all service catalog users?

                              A. Because the catalog is used to define service contracts, an unauthorized user could adjust service level agreements.
                              B. Because the catalog is used to define resource pools, an unauthorized user could impact the production systems.
                              C. Because the catalog is responsible for the authentication of users who manage the CMDB, they must be strongly authenticated.
                              D. Because the catalog triggers orchestration actions, an unauthorized user can trigger a denial of service attack.


                              Question 5

                              A company is deploying a major new business application. The company has difficulty managing the software development lifecycle. As a result, the time from generating requirements to operational delivery is significant.
                              Which best addresses the company's need for shorter release cycles and better code quality?

                              A. Utilize configuration management methodologies
                              B. Use of common automation and orchestration processes
                              C. Implement common collaboration tools
                              D. Transition to a DevOps culture


                              Solutions:

                              Question 1
                              Answer: A
                              Question 2
                              Answer: A
                              Question 3
                              Answer: B
                              Question 4
                              Answer: D
                              Question 5
                              Answer: D

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