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In 2026, exam formats keep evolving, and static files go stale fast. The Avaya Midsize Solution Design bank at Actual4Labs is reviewed continuously, and 66 refreshed practice questions for 37820X arrive by email whenever a new version is released.
| Section | Weight | Objectives |
|---|---|---|
| Avaya Midsize Solution Portfolio | 20% | - Scalability and resiliency options - IP Office platform architecture and features - Licensing models and options - Deployment models: on-premise, hybrid, cloud |
| Solution Sizing and Bill of Materials | 15% | - Complete bill of materials preparation - Hardware and software component selection - Licensing requirements and calculation - System sizing and capacity planning |
| Implementation & Migration Planning | 5% | - Post-deployment validation and support - Migration approaches and risk mitigation - Deployment strategies and rollout planning |
| Networking and Infrastructure Design | 20% | - VoIP and unified communications network design - QoS planning and bandwidth requirements - LAN/WAN design and considerations - Security, survivability, and redundancy |
| Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Determine collaboration and mobility requirements - Analyze user and site communication needs |
| Unified Communications & Collaboration Design | 15% | - Integration with third-party systems - Mobility and remote worker solutions - Voicemail and unified messaging design - Conferencing and collaboration applications |
| Contact Center & Customer Experience Solutions | 10% | - Agent, supervisor, and reporting features - Customer engagement design principles - Contact Center Select architecture |
Avaya Learning Certification Portal: register for 37820X
Pearson VUE Registration: register for 37820X
No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge
Allocate study time in proportion to each topic's weight.
The 37820X exam has 60-65 questions with a 90 minutes-minute time limit. Practicing under the same constraints on Actual4Labs builds the pacing habits you will need on test day.
The PC engine installs on your computer and simulates the real exam scenario with timed tests and performance marking. The online engine runs in your browser, needs no installation, works on most devices, and is often the more stable option when you switch machines frequently.
Avaya Midmarket Solutions Design Training: Visit official page
Avaya IP Office Implementation and Design: Visit official page
A passing result on 37820X requires Scaled score ~700/1000 or approx 70%, and the official exam fee is $125-$175 USD. Knowing both numbers upfront helps you budget your study time and money realistically.
The package includes 66 practice questions for the 37820X exam, covering the current Avaya Midsize Solution Design objectives with verified answers.
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Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
Correct Answer: C,D 🗳️
Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
Correct Answer: D 🗳️
With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
Correct Answer: D 🗳️
A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
Correct Answer: A 🗳️
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
Correct Answer: A,D 🗳️
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