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Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. Far a sales campaign, the customer created a new VDN 4000 with the names "Sales C".
when running in Avaya CMS supervisor, it does not show the VDN name, only the number.
What must be done to see the name in the report?

A) Refer to the system parameter feature in the Communication manager and activate
"Send names" in the reporting adjunct section.
B) In Avaya CMS Supervisor, refer to the Dictionary and assign the names to the new objects.
C) On the CMS cmssvc menu, display the authorizations to check if "Global Dictionary" is set.
D) In Avaya CMS Supervisor, refer to the User Permissions and assign read permissions to the user.

2. Which Communication Manager SAT command provides a list of vectors that contain a specific variable?

A) Monitor variables
B) List trace variables
C) display variables
D) list usage variable

3. Which program is a custom application on the CMS?

A) High Availability Admin Sync
B) Avaya Visual Vectors Client
C) Avaya Supervisor
D) Alarm Origination Manager

4. Click the Exhibit button.

A customer's CMS link has been set up properly. After turning CMS on, the link does not come up. Based on the lines in /cms/pbx/acd1/spi.err, what is the cause for this issue?

A) There is no network connection to CLAN.
B) CM version is not matching CMS setup.
C) CMS version is not configured an the system-parameters features farm,
D) CMS version is misconfigured on the system-parameters features form.

5. After configuring a CMS system, which log file needs to he checked to verify set has completed successfully?

A) /var/adm/messages
B) /cms/install/canfig.sog
C) /cms/install/logdir/adminlog
D) /var/log/cms_nstall.log
E) /tmp/install.log

Solutions: